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All sales are final. I do not accept returns.
Always read description carefully before buying!
Always read description carefully before buying!
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please provide photos of the damaged box and any marks on the doll that happened during transport. Any damage must be mentioned immediately after you receive the doll.
Fastest way to contact me is by email: ospp@mail.ru
Fastest way to contact me is by email: ospp@mail.ru
Many dolls are shipped to foreign countries via DHL Express with a tracking number. Delivery to Russia or neighboring countries is carried out by mail or the transport company CDEK.
All dolls shipped by DHL are marked as commercial items. I do not claim or mark commercial items as “gifts.” If you are in the EU and some countries you may need to pay customs/import fees. Please contact your local authorities for more information. I cannot provide you with this information. Typically, additional fees will be collected by your country's customs and/or tax officials.
Dolls are dispatched on weekdays. Delivery times depend on the remoteness of the region.
All dolls shipped by DHL are marked as commercial items. I do not claim or mark commercial items as “gifts.” If you are in the EU and some countries you may need to pay customs/import fees. Please contact your local authorities for more information. I cannot provide you with this information. Typically, additional fees will be collected by your country's customs and/or tax officials.
Dolls are dispatched on weekdays. Delivery times depend on the remoteness of the region.
You can pay for the doll by transfer to a card (for buyers from Russia and neighboring countries)
For foreign buyers we provide the option of paying via PayPal.
The site is not linked to automatic sales, please leave a request for the doll and we will contact you if it is in stock.
We respond more quickly on our social media:
We also provide installment plans for dolls. The period is a 1 month.
We do not provide refunds if you change your mind.
Please consider all factors before purchasing.
Reservations of dolls are carried out with an advance payment of -20% of the cost of the doll. The reservation is also non-refundable.
For foreign buyers we provide the option of paying via PayPal.
The site is not linked to automatic sales, please leave a request for the doll and we will contact you if it is in stock.
We respond more quickly on our social media:
We also provide installment plans for dolls. The period is a 1 month.
We do not provide refunds if you change your mind.
Please consider all factors before purchasing.
Reservations of dolls are carried out with an advance payment of -20% of the cost of the doll. The reservation is also non-refundable.
Yes, I do! I use DHL express for a foreign countries. Shipping time usually depends on how fast the parcel clears the customs in your country. We take an extra payment for distant areas. check the shipping cost before ordering a doll.
No. I create dolls for free sale only.
You can see all my works on social media
We do not accept returns. Make sure your decisions are accurate before purchasing.
GALLERY OF MY WORKS
CONTACT WITH ME
My name is Olga and I create collectible dolls.
In 4 years I have created more then 300 dolls that have found homes in more than 25 countries around the world!
In 4 years I have created more then 300 dolls that have found homes in more than 25 countries around the world!
